HOW CAN WE HELP?

Do You Ship To My Country?

We ship to almost every country so yes! However shipping times will vary for different countries.

how much is shipping?

The shipping for all orders is on us! We provide free shipping as we believe that you shouldn't have the hassle of dealing with it, but if you would like a faster shipping method then you will have to pay a little extra for shipping fees.

can i change the shipping address?

If you have given us the wrong shipping address please contact us immediately and we will try our best to change it for you. Please note that it may not be possible to change the address since we tend to process the orders quickly.

do i have to pay customs and import charges?

Depending on where you live you may be charged with customs and import taxes. Unfortunately we are not responsible for the taxes imposed by the laws in your country so it will be your responsibility to pay for it.

how long does shipping take?

Free worldwide shipping available! Please allow 3-5 business days for us to process and ship your order. Once shipped you should receive it within 7-15 business days. Please note that delivery times will vary depending on the country we are shipping to. On very rare occasions delivery can take a bit longer than the estimated time due to factors which are not in our hands, such as slow postal services and delays in customs. If you have not received your order by the estimated date, please contact us and we will get back to you as soon as possible.

UPDATE: For most orders there has been little to no delay, but due to the COVID-19 outbreak some orders have taken a bit longer than usual. We will try our best to get the order to you as soon as possible. Thank you for your understanding!

can i track my parcel?

You should receive a tracking number once your order has been shipped. If you can't find it please don't worry, all you have to do is get in contact with us and we will provide you with it!

has my order been despatched?

Once your order has been despatched you should receive an email from us.

where do you ship from?

All of our products are produced and shipped by our partner manufacturers in China to ensure that we can provide good quality clothing at an affordable price.
contact info
  • support@cgiclothing.co.uk
  • @cgiclothing
  • CGI Clothing